Refund Policy

Refunds Policy

Thank you for shopping with us. We aim to ensure you are completely satisfied with your purchase. If, for any reason, you are not, we're here to help with your return and refund process.

Once we receive and inspect your returned item, we will notify you via email or phone about the status of your refund. If your return is approved, a refund will be processed automatically to your original method of payment. This usually takes up to 10 business days. However, please note that depending on your bank or credit card provider, it may take additional time for the refund to appear on your statement.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us immediately at pinkixerox2@gmail.com or +91 80000 89607 so we can assist you further.

Please note:

Customized or personalized products are non-refundable and non-returnable, except in the rare case of damage or defect. We encourage you to double-check all customization details before placing your order.

If you have any questions regarding your order, returns, or our refund policy, feel free to reach out—we’re happy to help.